Contact
Get in touch.
Pre-sales questions, payment confirmations, order issues, or other-crypto wallet requests — we read every email.
Direct channels
- General & pre-sales:
- Order issues:
Reply to your order-confirmation email so the order number is attached automatically. - e-Transfer:
Send to with your order number as the security answer. - Other crypto:
Email after checkout — we'll send the right wallet for ETH, USDT, LTC, SOL, XMR and others.
Response time: most emails answered within a few business hours; never longer than one business day.
Looking for an answer to a common question? Visit the FAQ →